Dashboard Reports

Dashboard reports are a great way of getting a birds-eye-view of the various cost, performance, quality and outcomes measures available in SP-Bench.

Like the Benchmark My Service reports, the dashboard gives you a heads-up display of several charts in the same report. So the cost report will show you cost per support hour, unit cost, and support hours per unit charts all on the same page, for easy comparison.

The dashboard also shares some features of the Standard report:

• The charts will contain results from all services in the system, ready for filtering to meet your exact requirements.
• You can easily switch between cost, performance, quality and outcomes reports using the selector on the left.

Layout

1. Report selector - This list lets you quickly switch between the reports available, while keeping the filters you have selected.
2. Chart selector - This list of checkboxes allows you to choose which charts are displayed on the dashboard. Tick the ones you want and click "Apply your selection" above to refresh the report with the charts you chose.
3. Filters - Here you can quickly filter out results you aren't interested in, just click on one of the fields in the filter area to drop down a list that will let you tick what you want.
4. Toolbars - The toolbar for each chart allows you to save or copy the chart, change the layout, and more. Hover your mouse cursor over the icons to see what they do:
   1. Save entire chart image - Allows you to save an image of the chart to your computer.
   2. Properties - Allows you to modify the chart layout including the title, legend and data labels.
   3. Export to Excel - Allows you to save a copy of the data grid as an Excel file to your computer.
5. Chart/Grid tabs - The "Chart" tab displays the chart and the "Grid" tab displays the data on which the chart is based.
6. Chart areas - The dashboard format shows several smaller charts at once to give you an overview of how your service compares across several measures. Each chart is also interactive, hover over a column to view more details about what it displays, including its exact value and the number of data items behind it.
7. X-axes - The labels on the x-axis of each chart will let you dig down into the data by expanding a region into its component Authorities and expanding Authorities into their Services, just click the + and - icons to expand or collapse an element. You can also hover over the label of one of your services to see its full name - note that this will only work for your services, not ones from another Authority.
8. Total item count - This is the current number of items (services) that match the filters and that are included in this chart.

Using the report

Take a look at the Using the Reports section for more details of how you can:

• Filter to show the services you are most interested in.
• Drill into the data to see values at the regional, LA and service levels.
• Switch between reports.
• Choose which measures to display.
• And more...

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